Four core communication skills of highly effective practitioners

Vet Clin North Am Small Anim Pract. 2006 Mar;36(2):385-96, vii. doi: 10.1016/j.cvsm.2005.10.009.

Abstract

For 40 years, medical researchers have been studying physician-patient interactions, and the results of these studies have yielded three basic conclusions: physician-patient interactions have an impact on patient health, patient and physician satisfaction, adherence to medical recommendations, and malpractice risk; communication is a core clinical skill and an essential component of clinical competence; and appropriate training programs can significantly change medical practitioners' communication knowledge, skills, and attitudes. Many of these findings are applicable to the practice of veterinary medicine.

Publication types

  • Review

MeSH terms

  • Clinical Competence*
  • Communication*
  • Humans
  • Patient Satisfaction*
  • Physician-Patient Relations*
  • Professional Competence
  • United States
  • Veterinarians / psychology*
  • Veterinary Medicine / standards